Privacy Policy

Seafort Navigation, a company incorporated in Singapore, is fully dedicated to safeguarding and upholding the privacy of personal data that is associated with the services it offers to its users. This commitment is particularly in adherence to data protection regulations.

This privacy policy outlines the manner in which we handle your personal data when you engage with our website at https://www.seafortnavi.com/ (referred to as "the Site"), any relevant applications we may provide, email exchanges, or when we supply products or services to you. You possess legal rights that enable you to access and gain insights into how we utilize the personal data we have on record concerning you.

The entirety of this policy is available for your perusal, and you can also choose to print and store it for your reference. To facilitate your search for specific information, we have incorporated sub-headings in the policy.

1. FURTHER INFORMATION
If you have any additional questions or need further assistance related to this Privacy Policy, please don't hesitate to contact us at chart@seafortnavi.com.

2. INFORMATION WE COLLECT FROM OR ABOUT YOU
We gather and handle various types of personal data through our website. This includes:

  • Personal Identifiers/Details: This encompasses information like your name, address, employer, job title, and contact details (e.g., email and phone number) that you provide through our registration, inquiry, or contact forms. We use this data to fulfil your requests (e.g., submitting queries, placing orders, subscribing to memberships or communications services) and to enable your participation in interactive features of our services.
  • Marketing Data: This category involves the creation of a database of individuals who have shown interest in our affiliated companies, products, or services. This allows us to maintain a mailing list of those interested in receiving electronic marketing communications.
  • Feedback and Opinions: We collect feedback and opinions you provide through our inquiry or contact forms. This information helps us address your queries and complaints, as well as assess the quality and consistency of our services.
  • Website and Communication Usage: We gather data related to your online activity, including your IP address, website visits, browser details, time zone settings, and more. This information helps us monitor website performance, optimize content presentation, and maintain site security.
  • Cookie Usage: Our site utilises cookies to differentiate you from other users, enhancing your browsing experience and enabling us to make continuous improvements.
In addition to these data collection activities, we utilize the information we gather to create profiles and segment our database for analytical and direct marketing purposes. This includes sending marketing and promotional materials. We may also integrate data from external sources with the information collected on our website to enhance our business analysis and customer insights.

For individuals who join our communications program, we collect data about each email sent to you and your interactions with them. This includes details such as open rates, deliverability, and the sections you engage with. This information is used to measure the effectiveness of our email campaigns, plan marketing initiatives, and further segment our database.

We may conduct additional data processing activities, ensuring they align with the principles outlined in this Privacy Policy.

3. USE OF PERSONAL DATA
We will only process your personal data in accordance with applicable law. In the regular course of our business operations, we may process your personal data without requiring your explicit consent for the following reasons:

  • Contractual Obligations: When we are entering into and fulfilling our commitments under a contract with you.
  • Legitimate Interests: When there is a legitimate interest, such as the administration and management of our business and the enhancement of our services, which is in compliance with EU GDPR. We ensure that your interests and fundamental rights do not take precedence over these legitimate interests.
  • Legal or Regulatory Requirements: When we are obligated to process your personal data to meet legal or regulatory obligations.
Additional legal bases for processing your personal data are detailed in this Privacy Policy.

4. CONSENT
While we aim to keep you informed about how we use your personal data, it's important to note that seeking your consent may not always be mandatory.

If we decide to process your personal data for purposes that are not aligned with those explained in this section, we will furnish you with pertinent information when you encounter these additional purposes. This will be done to either secure your consent (if required) or to fulfill our legal obligations before commencing such supplementary processing activities.

Please be aware that you are not obliged to grant consent simply because we request it. Should you decide to provide consent, you retain the right to change your decision and withdraw it at a later time by contacting us and requesting removal from our mailing list. You are not legally obligated to provide us with your personal data, but it's important to understand that opting not to do so may limit our ability to deliver our products or services to you.

5. RELATED WEBSITES
The Site may contain links to websites, plug-ins, and applications provided by third parties. Clicking on these links or enabling such connections may result in third parties collecting or sharing data related to you. It's important to note that we do not have control over these third-party websites, and we cannot be held accountable for their privacy practices. As you exit the Site, we recommend that you review the privacy policy of each website you visit.

6. LEGAL FOUNDATION FOR PROCESSING
The justification for processing personal data as delineated above rests on our endeavor to advance, expand, and nurture our enterprises through the marketing and sale of products and services while maintaining a high standard of customer service.

In the event that you opt to subscribe to our email communications program, you may receive unsolicited direct email marketing materials. This, however, will occur exclusively when you have provided your explicit consent or if the content is aligned with products and services akin to those you have previously purchased from us or indicated an interest in.

7. DISCLOSURE, SHARING, AND TRANSFER OF PERSONAL DATA
From time to time, we may disclose your personal information to various third parties for the following reasons:

  • To fulfill our contractual obligations with you.
  • When we are legally obliged to share your personal data, or in the event of buying or selling a business or its assets, in which case your data may be shared with prospective buyers or sellers.
  • To enforce our terms of use and other agreements.
  • To safeguard the rights, property, or safety of our company, customers, or others, including sharing information with other entities and organizations for the purposes of fraud prevention and minimizing credit risk.
  • To business partners, suppliers, and subcontractors involved in the execution of contracts with us or with you.
  • To analytics and search engine providers who aid in enhancing and optimizing the Site.
  • To credit reference agencies, where assessing your credit score is a condition for entering into a contract with you.
  • To advertisers and advertising networks for the purpose of delivering relevant advertisements to you and others that serve the commercial interests of third parties, or to comply with our advertisers' preferences by displaying their advertisements to the target audience.
For marketing purposes, we will only share your personal data with third parties if you grant us your explicit consent, which can be provided via email or by selecting an option on a form or any other method used to collect your personal data.

Furthermore, we may also share information about you with other companies affiliated with Seafort Navigation if we believe you might have an interest in their products and services. This data sharing is based on our group's legitimate interests in promoting our products and services and engaging in direct marketing.

8. METHODS OF COMMUNICATION
We may deliver marketing communications through various channels, including email, telephone, text messages, or postal mail.

You have the option to request that we exclusively send marketing communications through specific methods. For instance, you might prefer to receive emails but not telephone calls, or you can specify your preferences regarding the subjects of these communications. Furthermore, you may opt not to receive any marketing communications from us at all.

When you initially register an account on the Site and/or app (where applicable), we may prompt you to specify your marketing preferences. However, you can always modify these preferences at a later time by sending an email to chart@seafortnavi.com.

9. DATA RETENTION
We will retain your information in our data systems only for the period necessary, which generally adheres to the following guidelines:

  • We will continue to store and process your information as long as you remain an active user of our services, show an interest in our offerings, log into the Site, or engage with our interactive services. This also applies if we believe that our business, products, and services may still be of interest to you unless you indicate otherwise.
  • Information regarding your interactions with our electronic communications will be kept as long as it remains relevant for the analysis of our digital marketing activities and our customers and prospects.
Please be aware that we may anonymize your personal data or use it for statistical purposes. Anonymized and statistical data is retained indefinitely, with measures taken to ensure that it can no longer be linked to any individual.

10. YOUR RIGHTS
Data protection laws grant you specific rights, including:

  • Right of Access and Data Portability: You have the right to access information about you that we hold or have it transferred to another data controller in certain situations. If you wish to exercise this right, please contact us at chart@seafortnavi.com.
  • Right of Rectification or Erasure: If you believe that any data we have about you is inaccurate, you have the right to request correction. You also have the right to request erasure of your data if it is no longer needed, if you withdraw consent, or if you believe we are unlawfully processing your data. This right extends to anyone with whom we've shared your data, and we will take steps to inform them of your request for erasure.
  • Right to Restriction of Processing: You can request that we refrain from processing your data when you contest its accuracy, the processing is unlawful, you need your data for legal claims, or there's a dispute about the legality of our data processing.
  • Right to Object: You have the right to object to our processing of your personal data, particularly when the basis for processing is our legitimate interests, including direct marketing and profiling.
  • Right to Withdraw Consent: You can withdraw your consent for the processing of your personal data when the processing relies on your consent. To do so, please specify your withdrawal by emailing chart@seafortnavi.com.
  • Right to Complain: If you are dissatisfied with how we have handled your personal data, you have the right to file a complaint with the data protection supervisory authority. We would appreciate the opportunity to address your concerns before you contact the supervisory authority, so please reach out to us first at chart@seafortnavi.com.

11. DATA SECURITY
We take extensive measures to ensure the security of your personal data. We have implemented suitable security protocols to safeguard your personal data against accidental loss, unauthorized access, use, alteration, or disclosure. Additionally, we restrict access to your personal data to individuals, such as employees, agents, contractors, and other third parties, who have a legitimate business reason to access it. These authorized individuals only process your personal data based on our explicit instructions and are bound by confidentiality obligations.

We have established procedures to address any suspected breaches of personal data and will notify you and any relevant regulatory authorities of a breach when required by law.

It's essential to remember that you are responsible for the security of your passwords. If we have provided you with a password or you have chosen one that grants access to specific parts of the Site or app (where applicable), it is your responsibility to maintain the confidentiality of this password. Please refrain from sharing your passwords with others.

While we make every effort to protect your personal data, it's important to note that sending information over the internet is not entirely secure. Even though we employ robust security measures, we cannot guarantee the absolute security of personal data transmitted to the Site. Therefore, when you send us personal data, you do so at your own risk. Upon receipt of your personal data, we employ strict procedures and security features to mitigate the risk of unauthorized access.

12. HOW WE MAINTAIN THE CURRENT STATUS OF THIS POLICY
Periodically, we will assess and revise this privacy policy. Such updates may occur to accommodate changes in our product and service offerings, internal processes, or modifications in the legal framework.

To conveniently stay informed about any revisions, you can simply locate the most recent version of this policy on the Site. Alternatively, feel free to reach out to us via email at chart@seafortnavi.com to inquire about any updates.

Whenever we make changes to our privacy policy, we will also update the policy version number displayed at the end of the policy and specify the effective date of that particular policy version.

This policy version is Version 1 dated 12th October 2023.